Frequently asked questions
What is WHALE X AUDIO?+
System-wide audio software for Windows with a 31-band EQ, headphone presets, and the signature Peak Protection X feature.
Which games or apps does it work with?+
It runs system-wide, so it shapes audio from every app and game on your PC.
What does Peak Protection X do?+
It is a limiter that tames your own gunshot peaks in real time without burying footsteps, so directionality stays clear and your ears don’t fatigue.
How much does it cost?+
Premium is a one-time ฿350 purchase with lifetime access — no renewals.
How do I pay?+
PromptPay QR and credit/debit cards via a secure payment provider.
Can I get a refund?+
Yes, under the terms of our Refund Policy if there’s an issue on our side.
How many devices can I use?+
One account can be active on one device at a time.
How do I contact support?+
Through our Discord (link in the footer).